Under the empowerment Vertical, FLO Hyderabad organised an industry visit for 30 members to Duke’s Biscuit Factory in Katedan, Hyderabad. Directors Rajender Agarwal and Ravinder Agarwal hosted the group and led an end-to-end walkthrough of the manufacturing facility — covering raw material sourcing, production lines, quality control, hygiene standards, and final packaging.
The visit showcased Duke’s journey from a local brand to one exporting across 120+ countries, giving members a concrete benchmark for operational discipline and brand building. The factory’s practice of employing women across generations was highlighted as both a purposeful and commercially effective model for inclusive enterprise.
Key Takeaways
– Think Global, Start Local – Director Ravinder Agarwal’s presentation on Duke’s journey from a homegrown brand to exporting across 120+ countries is proof that consistent quality and vision can take any local business to a global stage
– Know Your Supply Chain – The end-to-end walkthrough from raw materials to final packaging gave members a rare, ground-level understanding of how large-scale FMCG operations are structured, a perspective every entrepreneur needs to sharpen their own processes
– Back-End Excellence Builds Brands – Live insights into quality control, hygiene standards, and operational efficiency reinforced that what happens behind the scenes is what keeps a consumer brand trusted and competitive
– Learn from the People Running It – Direct interaction with the management team offered a real-world masterclass in large-scale production systems, the kind of learning no textbook or case study can fully replicate
– Inclusive Hiring is Smart Business – Employing women across generations is not just purposeful, it is a scalable and productive business strategy that aligns vision with impact
– Observe, Absorb, Apply – Watching a globally scaled operation up close, from production line to packaging, gives entrepreneurs a concrete benchmark to measure, improve, and reimagine their own business systems.
Impact
30 attendees participated in the industrial visit to Duke’s factory. Overall, the visit provided members firsthand exposure to a large-scale FMCG operation at Duke’s Biscuit Factory, offering practical insights into supply chain management, quality control, and inclusive hiring practices.