Decoding Commercial Insurance: A Strategic Asset For Business Growth

FICCI FLO Bengaluru hosted its November knowledge session titled “Decoding Commercial Insurance: A Strategic Asset for Business Growth,” highlighting the evolution of commercial insurance from a compliance-driven necessity to a critical strategic tool for business continuity, credit access, and long-term resilience.

The session addressed growing risks faced by businesses across sectors—including climate-related disruptions, cyber threats, and supply-chain vulnerabilities—and underscored the particular exposure of India’s MSMEs. With non-life insurance penetration in India at approximately 1%, compared to the global average of nearly 4%, and fewer than one in six MSMEs adequately insured, the discussion emphasized the urgent need for informed risk management strategies.

To guide members through this complex landscape, FLO Bengaluru invited Amrita Narayanan, Leader – Growth Enablement at Aon, along with her expert team. The speakers unpacked how well-structured commercial insurance programs can function as enablers of growth rather than cost centres. Key areas covered included policy fundamentals, common claim pitfalls, effective negotiation strategies, and customized approaches relevant to women-led enterprises.

Drawing on Aon’s global benchmarking and placement data, the session equipped members with practical insights to protect balance sheets, strengthen operational resilience, and support sustainable business expansion.